Home-based customer service for top brands
Customer Service Reinvented!
Get matched to top US brands, train to take customer service calls from your home and start earning on your schedule.
How Flex Agent Works?
Complete online training at your own pace. Some
start earning in as little as one week.
Watch your earnings grow in real time. Track your
bonuses; and performance.
Simple, guided workspace. If you can follow, then you can Flex.
$1200
Last week's top earner
$500
Last week’s extra bonus payout
+55%
Call volume change
<20%
Repeat / Transfers
Getting Started
- Fill out the application and assess your skills
- Complete free, self-paced, online training in 1 to 2 weeks
- Sign in, take calls and perform customer service duties
- Track your earnings and get paid at the end of each week
Requirements
- High school diploma or equivalent
- Pass a national background check
- Access to a personal computer, phone and wifi connection
- Initiative to work independently and be a self starter
Hear From Other Flex Agents
Working from home as a customer service representative has been a game-changer for me. I no longer have to deal with the stress of commuting, and I can balance my work and personal life so much better. The stability and flexibility that come with this job allow me to take care of my family, my health, and my career all at the same time.
As a stay-at-home mom, working from home has been a lifesaver. I can now contribute to our family’s finances while still being there for my children. The stability of having a regular income and the flexibility to work around my family's schedule have made a huge difference in our lives.
As a tech support agent working from home for one of the top companies in the world, I can truly say that I have found the perfect balance between stability, flexibility and career growth.Supportive and empowering work environment, allows me to grow both professionally and personally.
Ready to become a
Flex Agent?
Frequently asked questions:
How does being a Flex Agent work?
When customers call in, we send the calls to available Flex Agents. Agents earn money by taking calls and handling customer requests in a simple, guided workspace.
Where are Flex Agents available?
You can be a Flex Agent from anywhere in the U.S.!
How long does it take to become a Flex Agent?
After your background check, you can complete training at your own pace. Some start earning in as little as one week.
What do I need to become a Flex Agent?
You will need a wifi connection, a mobile device, and a personal computer.
Why should I become a Flex Agent?
This is a gig opportunity, with agents classified as independent contractors. This means you have the freedom to set your own hours and work as much or as little as you would like! That's a Flex!
Do I need any experience to be a Flex Agent?
Nope! No prior work experience needed. Flex Agents come from all backgrounds and industries.
What is a typical Flex Agent call like?
1. Log in to the application on your computer
2. Set your status to "Ready"
3. Begin taking customer calls; our simple, guided workspace will take you through each step!